Privacy Policy
I. Introduction and Contact
NexCapital respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our artificial intelligence trading platform.
Data Controller:
Company: NexCapital
Address: 60 rue François Ier, 75008 Paris, France
Contact: hello@nexcapital.ai
Minor Users
Minimum Age: 16 years minimum to use NexCapital (GDPR compliant).
For users aged 16-18:
Parental consent required for certain processing
Enhanced personal data protections
Right to withdraw consent at any time
II. Data Collection, Usage and Legal Basis
Personal data we collect:
Identification Information:
First and last name
Email address
Phone number
Postal address
Trading and Usage Data:
Trading preferences and strategies
Platform usage history
Interactions with our AI signals
Portfolio performance data (if voluntarily shared)
Payment Data:
Billing information (securely processed by Stripe)
Transaction history and subscription records
Technical Data:
IP address
Browser type and operating system
Pages visited and time spent on platform
Legal Basis by Processing Activity:
We process your personal data based on the following legal grounds:
Contract Performance:
Provision of NexCapital services
User account management
Payment processing and billing
Technical and customer support
Legitimate Interest:
AI service improvement
Fraud prevention and security
Anonymized statistical analyses
Communication about new services
Consent:
Marketing newsletter delivery (with unsubscribe option)
Data usage for personalized experience enhancement
Cookies and Similar Technologies
NexCapital does not use advertising tracking cookies.
Essential cookies only:
Authentication and session security
Platform display preferences
Technical service functionality
No third-party marketing or analytics cookies.
III. Data Sharing, Security and International Transfers
Data Sharing and Disclosure
We never sell your personal data.
We may share your information only in the following cases:
Essential Service Providers:
Stripe: For secure payment processing
EU Cloud Hosting: For secure data storage
Legal Obligations:
Upon request from judicial or administrative authorities
To protect our legal rights and those of our users
Anonymized Data:
Aggregated statistical analyses (without identification)
AI algorithm improvement (depersonalized data)
Security Measures
We implement robust security measures to ensure the protection of your personal information:
Technical Measures:
Data encryption in transit and at rest (AES-256)
Multi-factor authentication available
Continuous access monitoring
Automated secure backups
Organizational Measures:
Data access strictly limited to authorized personnel
Regular staff training on data protection
Periodic security audits
Strict password policies
Data Location:
Storage exclusively within the European Union
No transfers to inadequate third countries
International Transfers
All your data remains within the European Union:
Hosting: EU-based servers
Processing: exclusively by EU companies
Exception: Stripe (USA) with adequate protection guarantees
Main Sub-processors:
Stripe: Payments (Privacy Shield / Standard Contractual Clauses)
EU Cloud Provider: Data storage and processing
IV. Data Retention and Your GDPR Rights
Data Retention Periods:
Active Accounts:
As long as your account remains active and you use our services
Inactive Accounts:
Automatic deletion after 3 years of complete inactivity
30-day prior notification before deletion
Billing Data:
10-year retention for accounting and tax obligations
Marketing Data:
Until unsubscription or account deletion
Your GDPR Rights
Under GDPR, you have the following rights:
Right of Access:
View all data we hold about you
Right of Rectification:
Correct or update your personal information
Right to Erasure ("Right to be Forgotten"):
Request deletion of your personal data
Right to Data Portability:
Retrieve your data in a structured format
Right to Object:
Object to processing of your data for specific purposes
Right to Restriction:
Temporarily limit processing of your data
To exercise these rights: Contact us at hello@nexcapital.ai with valid identification.
V. Policy Changes and Updates
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of any significant changes through our platform or via email. We encourage you to review this policy regularly to stay informed about how we protect your information and ensure your privacy.
VI. Contact and Complaints
For questions about this policy:
Email: hello@nexcapital.ai Address: NexCapital, 60 rue François Ier, 75008 Paris
If you have any questions about this Privacy Policy, please contact our support team at hello@nexcapital.ai.
Right to Complaint:
You may file a complaint with the French Data Protection Authority (CNIL):
Website: www.cnil.fr
Address: 3 Place de Fontenoy, 75007 Paris
Phone: +33 1 53 73 22 22
This policy complies with the General Data Protection Regulation (GDPR) and French Data Protection Laws.